FAQs

When selecting a colour from any of the Naturtint hair colour ranges, have a read of the advice on our ‘Finding Your Shade‘ page first, so you can determine which shades are and aren’t suitable for you to use.
With the Root Retouch Creme Hair Colours, we have four shades suitable for a number, but not all, Naturtint Permanent Hair Colours;
- Root Retouch Dark Brown Shades – suitable for root application on hair that has been previously coloured with Naturtint 2N or 3N.
- Root Retouch Light Brown Shades – suitable for root application on hair that has been previously coloured with Naturtint 4N, 4G, 5N, 5G or 5.7. Not suitable for copper, red or intense shades.
- Root Retouch Dark Blonde Shades – suitable for root application on hair that has been previously coloured with Naturtint 6N, 6G, 6.7, 7N or 7G. Not suitable for copper, red or intense shades, or hair darker than a level 4.
- Root Retouch Light Blonde Shades – suitable for root application on hair that has been previously coloured with Naturtint 8N, 8G, 9N or 10N. Not suitable for copper, red or intense shades, or hair darker than a level 6.
Avoid retouching the roots with a shade darker than your regular Naturtint Permanent Hair Colour, to achieve a natural blend with your existing colour.
We recommend using Naturtint Root Retouch Creme Hair Colours 15 days after your regular colour application, when the roots are visible but still short. The application should be focused on the hairline around the face, parting and temples.
Yes, but the Root Retouch Creme boxes contain just what you need to complete the root application, so you would need to purchase a second box. We would recommend using the regular Naturtint Permanent Hair Colour every 6-8 weeks to achieve an accurate shade.
By colouring all the hair, even that which has been previously coloured, you are likely to overprocess the hair making both the colour darker and the hair weaker. Over time this will become increasingly more noticeable and you may start to notice some hair breakage or split ends.
Only after the colour has completely grown out/been removed.
Can Naturtint be used if somebody has suffered allergic reactions to other hair colours in the past?
HOW TO PERFORM A SKIN SENSITIVITY TEST – Reflex Semi-Permanent Hair Colours
1. Remove any earrings. Cleanse a small area (1-2cm) of skin behind your ear and on your inner elbow and dry gently.
2. Put on the gloves provided and carefully unscrew the cap from the Colourant Tube and pierce the foil seal.
3. Using a cotton bud, apply a small amount of the product to the cleansed area behind your ear and on your inner elbow and allow it to dry.
4. Then apply 2 more layers, each time allowing the areas to dry in-between. NOTE: Replace the cap each time.
5. Leave the test product on the skin for at least 48 hours without washing, covering or touching the test area.
6. If you experience any sign of a reaction, such as swelling, redness, blistering, rash or itching, in or around the test area, you are sensitive to one or more of the ingredients within the formula – RINSE IMMEDIATELY AND DO NOT USE THIS PRODUCT ON YOUR HAIR.
HOW TO PERFORM A COLOUR STRAND TEST – Naturtint Permanent Hair Colours and Naturtint Root Retouch Creme Hair Colours
1. Use the same mixture you prepared for your skin sensitivity test.
2. Cut a small section of your hair from the root (approximately 3cm wide) and, wearing the gloves provided, completely cover with the mixture.
TIP: secure the strands of hair at one end with some sticky tape.
3. a) If using a Naturtint Permanent Hair Colour, rinse the hair clean after 20-30 minutes. In the case of stubborn grey, or to achieve a more intense colour, leave the mixture for a further 5-10 minutes.
3. b) If using a Naturtint Root Retouch Creme Hair Colour, rinse the hair clean after 10 minutes. In the case of stubborn grey, or to achieve a more intense colour, leave the mixture for a further 5-10 minutes.
4. Gently dry the section of hair to reveal your colour result, remembering to take a note of your hairs specific development time.
HOW TO PERFORM A COLOUR STRAND TEST – Reflex Semi-Permanent Hair Colours
1. Use the same mixture you prepared for your skin sensitivity test.
2. Cut a small section of your hair from the root (approximately 3cm wide) and, wearing the gloves provided, completely cover with the mixture.
TIP: secure the strands of hair at one end with some sticky tape.
3. Rinse the hair clean after 30-45 minutes. If you are trying to cover grey hair, leave it for the maximum development time before rinsing, for the best chance of grey coverage.
4. Once rinsed, gently dry the section of hair to reveal your colour result.
You can call our helpline (0345 601 8129) from 9am to 5pm, Monday to Friday, to speak to one of our friendly team or you can send any questions or concerns you may have to help@naturtint.co.uk and we will get back to you as soon as possible.
FIND YOUR SHADE
Take a look at our palette of rich and vibrant shades to find the perfect colour for you!
TESTIMONIALS
Find out what other Naturtint users think about our range and leave your own review!
ALLERGY & SAFETY ADVICE
Find out how to use Naturtint hair colours safely and effectively.
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CONTACT US
Naturtint is distributed exclusively in the UK & Ireland by: Nature’s Dream Ltd
Overton Farm, Fole Lane, Hollington, Nr Tean, Staffordshire, ST10 4HW
Tel: 0345 601 8129
help@naturtint.co.uk
For all media/press enquiries, please contact Carolyn Bointon at carolyn@naturesdream.co.uk